Business Process Re engineering
We redesign your end to end processes from a clean sheet so customer outcomes and efficiency both improve
Business Process
Re engineering
When processes have quietly accumulated inefficiency over years, incremental fixes are no longer enough. Our team redesigns your cross functional processes from a clean sheet, covering order to cash, procure to pay, hire to retire and plan to deliver. We use process mining, value stream analysis and digitally enabled redesign so that the new way of working delivers a genuine step change in customer outcomes, cycle time, cost and quality rather than the small gains that conventional tinkering produces.
Our implementation model
We fix the standards that apply to your site before we open at process scoping, and we do not close at sustainment until they are met.
Identify candidate processes, end to end, customer facing, cross functional, select based on strategic importance and improvement potential.
Detailed process map, hand off analysis, waste identification, pain point cataloguing through process mining and observation.
Clean sheet redesign focusing on customer outcome, eliminating non value added activities, leveraging digital enablers.
Identify enabling capability, automation, ERP / workflow change, role redesign, KPI redefinition.
Pilot the redesigned process, measure outcomes against baseline, refine, roll out at scale with change management.
Process governance, ongoing measurement, continuous improvement loop, ownership and accountability cascade.
Business Process in full scope
Value of Business Process Re engineering
- Cross functional teams align around a shared customer outcome
- Clear process design removes the hand off failures that cause errors
- Digital enablement takes manual mistakes out of the flow
- Built in discipline keeps the process from drifting back to old habits
- End to end process documented so reviewers can trace every step with confidence
- Control points designed directly into the process
- Regulatory requirements embedded in the design rather than bolted on
- Sarbanes Oxley compliance built into your financial processes
- Cycle time typically falls by 30 to 70 percent
- Throughput rises as bottlenecks are removed
- Customers experience faster and more reliable service
- Employees work with far greater clarity about their role
- Automation lowers your operating cost
- Rework and exception handling cost fall sharply
- Faster cycle time releases working capital
- Manual errors that used to cost money are designed out
Codes & standards we work to
Triggers that signal the need
Where Business Process Re engineering applies
Tangible deliverables
- Process scoping document
- Current state process map with pain points marked
- Redesigned future state process
- Digital enablement specification
- Pilot execution plan and results
- Sustainment governance framework
Send us the scope
We will scope Business Process Re engineering against your site and come back with what it would take. Tell us where the process is losing time, yield or margin.