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Hazard Studies & Risk Assessment

Human Reliability Analysis (HRA)

Quantified human error probability that defends your LOPA, QRA and safety case credit claims

What this study delivers

Human Reliability
Analysis (HRA)

Human reliability analysis quantifies the human error probability for your safety critical tasks, typically somewhere between one in ten and one in a hundred thousand, so that we can anchor the operator credit in your LOPA, the initiating event frequency in your QRA and the human barrier effectiveness in your Bow Tie. The methods fall into three generations. The first generation is behavioural, led by THERP with its detailed task decomposition. The second generation is cognitive, led by CREAM and ATHEANA, which bring in common performance conditions and the surrounding context. The third generation is Bayesian and contextual, led by Petro HRA and IDHEAS, which are tailored to oil and gas and to modern control rooms. The HSE human factors guidance HSG48, the CCPS human factors methods and the ISO 11064 control room ergonomics standard frame the discipline. The common review failures are easy to spot, namely the indiscriminate use of HEART nominal probabilities without proper selection of performance shaping factors, the double counting of operator credit between LOPA and the safety instrumented system, and the neglect of time pressure and stress in upset scenarios, and we guard your analysis against all three.

Human Reliability Analysis (HRA) Overview
Study execution

How the study is executed

A structured, facilitated process that runs from scope definition through close out and produces defensible, actionable outputs.

Safety Critical Task Analysis (SCTA)

Identify safety critical tasks from HAZOP, LOPA, operating procedures, and incident history, rank by consequence severity and frequency of demand, define HRA scope and method selection basis, agree boundary between HRA scope and nominal operating procedure design.

Hierarchical Task Analysis (HTA)

Decompose each safety critical task to atomic action steps using HTA, document goals, sub goals, operations, and plans, identify decision points, information requirements, feedback loops, and time constraints, provide structured task description for HEP calculation input.

Method Selection & HEP Calculation

Select method per task type and complexity, HEART for screening, THERP (NUREG/CR 1278) for detailed decomposition, CREAM for cognitive tasks, Petro HRA (IFE 2017) for process industry context, IDHEAS G for nuclear grade, calculate nominal HEPs per method tables.

PSF / EPC Calibration & Error Mode Analysis

Calibrate Performance Shaping Factors (THERP) or Error Producing Conditions (HEART) to plant context, time pressure, stress, training level, HMI quality, procedure clarity, communication quality, environmental conditions, distinguish Error of Omission (EOO) vs Error of Commission (EOC).

Dependence Treatment & Recovery Factor Analysis

Apply THERP dependence modelling (zero to complete) to sequential operator actions, calculate combined task HEP accounting for complete dependence, compute recovery factors for actions that can be corrected by a subsequent check, prevent operator double credit against LOPA SIF.

LOPA Integration & Design Recommendations

Integrate calibrated HEPs into LOPA operator IPL credit and QRA initiating event frequency, issue Bow Tie human barrier effectiveness scores, produce HMI, alarm rationalisation, and procedure improvement action register, provide competency and refresher training prescription ranked by HEP priority.

Human Reliability Analysis (HRA) Scope
Study scope

What the study covers in full

Safety critical task analysis with criticality ranking and a clear scope for the analysis
Hierarchical task analysis that decomposes each task down to the atomic action level
Method selection that uses HEART for screening, THERP for detail, CREAM and Petro HRA for cognitive work and IDHEAS for nuclear grade rigour
Calibration of the performance shaping factors covering time pressure, stress, training, HMI quality and complexity
Treatment of errors of commission alongside errors of omission
Dependence treatment to THERP so we prevent operator double credit
Recovery factor calculation for sequential operator actions
Integration with LOPA where the error probability feeds either the initiating event frequency or the operator protection layer credit
Scoring of human barrier effectiveness within your Bow Tie
Recommendations on HMI, alarm rationalisation and procedure redesign driven by the performance shaping factor findings
Why it matters

Outcomes of Human Reliability Analysis (HRA)

Human Error Quantification Accuracy
  • We quantify the human contribution that drives sixty to eighty percent of major accident causal chains
  • We surface the over credited operator protection layers that fail under realistic time pressure and stress
  • We drive HMI, procedure and alarm redesign at the points that actually matter
  • We anchor your competency programmes against the tasks with the highest error probability
IEC 61511 and COMAH Human Factor Defence
  • You satisfy the IEC 61511 Clause 9 human factor requirement for operator credit in LOPA
  • Your operator action claims withstand HSE, CSB and OSHA national emphasis programme scrutiny
  • You gain a human factor demonstration for your COMAH safety case
  • Your work aligns with ISO 11064 control room design and HMI ergonomics
HMI, Alarm and Procedure Improvement
  • We steer your DCS HMI graphics design toward situation awareness under ISA 101
  • We target alarm rationalisation under ISA 18.2 at the genuine cognitive bottlenecks
  • We anchor your operating procedure rewrite, especially the abnormal and emergency chapters
  • We inform your shift handover protocol design and fatigue risk management
LOPA Credit Accuracy and Training Return
  • We prevent the LOPA over credit pattern that drives a later safety instrumented system retrofit
  • We reduce near miss frequency through realistic procedure and HMI design
  • We target your training spend at the ten to twenty percent of tasks with the highest error probability
  • We trim your underwriter loadings where you can document human factor maturity
Standards & references

Codes & standards we work to

THERP NUREG/CR 1278CREAM Hollnagel 1998ATHEANA NUREG 1842SPAR H NUREG/CR 6883HEART Williams 1985 with extensionsPetro HRA IFE 2017IDHEAS G NUREG 2199HSE HSG48CCPS Human FactorsISO 11064 Control Room ErgonomicsMSIHC Rules 1989 IndiaFactories Act 1948 Section 41B IndiaNUREG/CR 1278 THERPIEC 61882
When to engage

Triggers that signal the need

A LOPA that claims operator protection layer creditA major hazard scenario with a strong human factor elementA post incident root cause investigation of a Tier 1 or 2 eventA control room, HMI or DCS migration projectA procedure rewrite programmeA COMAH or Seveso safety case revalidationAn ISO 11064 control room design or upgradeBaselining a fatigue risk management programme
Industries served

Where Human Reliability Analysis (HRA) applies

Oil & Gas, Upstream

Wellheads, separators, gas compression, FPSO topsides, produced water systems.

UpstreamOffshoreFPSO
Refineries & Petrochemicals

Distillation columns, reactors, heat exchangers, storage spheres, LPG handling.

RefiningPetrochemical
LNG & Gas Processing

Cryogenic exchangers, liquefaction trains, BOG compressors, storage and sendout.

LNGCryogenic
Specialty Chemicals

Reactive systems, batch reactors, solvent handling, runaway reaction scenarios.

ReactiveBatch
Power Generation

Boilers, HRSGs, steam headers, hydrogen systems, ammonia SCR units.

PowerHydrogen
Pharma & Food

Sterile vessels, CIP/SIP, pressure fermenters, solvent recovery, spray dryers.

PharmaFood & Bev
What we deliver

Tangible deliverables

  • A report with the method selection rationale and the error probability table
  • A safety critical task analysis register with criticality ranking
  • Hierarchical task analysis worksheets for each critical task
  • A performance shaping factor calibration record for each task
  • An integration map of the error probabilities into your LOPA, QRA and Bow Tie
  • An action register for HMI, alarm and procedure improvement
  • A competency and refresher training prescription
  • A recovery factor analysis for sequential actions
Get Started

Ready to start your project?

Speak with our team to scope an engagement tailored to your facility, regulatory context, and lifecycle stage.