Root Cause Analysis & CAPA
We run multi method root cause analysis and verify that corrective and preventive actions actually work
Root Cause Analysis
& CAPA
Root Cause Analysis and CAPA gives you the investigation discipline that turns incidents and nonconformities into lasting organisational learning. Our team matches the method to the complexity of the event, drawing on five why, fishbone, fault tree, TapRoot, Apollo and causal tree analysis. We push past the obvious to reach the latent and organisational factors underneath, then verify that each corrective and preventive action is working through KPI tracking and watching for any repeat of the incident.
Our implementation model
A practical, phased delivery approach that runs from gap assessment through operational embedding and is built around your regulatory context.
Establish trigger criteria, customer complaint, audit finding, internal incident, preserve evidence chain immediately.
Multi discipline investigation team with independent chair, align with just culture principles.
Apply RCA method per complexity, 5 Why, fishbone, fault tree, TapRoot, Apollo, Causal Tree, reach latent / organisational factors.
Design corrective and preventive actions per hierarchy of controls, verify implementation feasibility and effectiveness.
Verify CAPA effectiveness through KPI tracking, repeat incident monitoring, audit reviews, close when effective.
Capture lessons learned, share across sites, integrate with management review, refresh training and procedures.
Root Cause Analysis in full scope
Value of Root Cause Analysis & CAPA
- Reaching the latent causes stops the same event from returning
- Sharing learning across sites prevents a repeat elsewhere
- A just culture encourages people to report freely
- Every CAPA is checked to confirm it actually worked
- Your investigations hold up under ISO 9001 clause ten point two examination
- Regulators accept your incident reports
- You can show customers a sound CAPA discipline on request
- You hold solid evidence for insurance investigations
- People report more near misses
- Investigations connect into management of change
- Operators become more engaged
- You gain a steady signal for continuous improvement
- The cost of a repeat incident is avoided
- You hold firm evidence for insurers and regulators
- Customer trust is retained
- Your cost of quality comes down
Codes & standards we work to
Triggers that signal the need
Where Root Cause Analysis & CAPA applies
Wellheads, separators, gas compression, FPSO topsides, produced water systems.
Distillation columns, reactors, heat exchangers, storage spheres, LPG handling.
Cryogenic exchangers, liquefaction trains, BOG compressors, storage and sendout.
Reactive systems, batch reactors, solvent handling, runaway reaction scenarios.
Boilers, HRSGs, steam headers, hydrogen systems, ammonia SCR units.
Sterile vessels, CIP/SIP, pressure fermenters, solvent recovery, spray dryers.
Tangible deliverables
- A library of RCA methods
- An investigation playbook
- A CAPA register with tracking
- An effectiveness verification protocol
- A framework for cascading lessons learned
- A just culture training pack
Ready to start your project?
Speak with our team to scope an engagement tailored to your facility, regulatory context, and lifecycle stage.