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Process Safety Management Systems

Conduct of Operations (RBPS Element 15)

Day to day operating discipline across shift handover, alarm response and abnormal situation management

What this study delivers

Conduct of Operations
(RBPS Element 15)

Conduct of Operations is the daily operating discipline that converts your formal PSM system into actual safe operation. It governs how shift teams hand over, how operators respond to alarms, how abnormal situations are managed, how unit walks are conducted and how communication discipline is sustained between the control room and the field. The element does not have a separate OSHA PSM clause but it is the operating level expression of nearly every other element, and CCPS RBPS Element 15 addresses it as a distinct programme. The Naval Reactors model, with its discipline of formal communication, repeat back protocol and integrity in reporting, is the canonical reference. Both Texas City and Buncefield carried conduct of operations findings around shift handover failures and inattention during alarm floods.

Conduct of Operations (RBPS Element 15) Overview
Study execution

How the study is executed

A structured, facilitated process that runs from scope definition through close out and produces defensible, actionable outputs.

Operating Discipline Audit

Observe current shift practice, handover, alarm response, walk downs, communication, benchmark against CCPS / ASM / Naval Reactors model.

Shift Handover Standardisation

Build formal handover checklist, process status, ongoing PTW, alarm patterns, MOC in progress, abnormal situation history, signoff required.

Alarm Response Discipline

Align with EEMUA 191 / ISA 18.2 priority response time, specify operator action per priority, integrate with HMI per ISA 101.01.

ASM Programme Adoption

Adopt Abnormal Situation Management framework, situation awareness, decision support, escalation paths, align with operator workload analysis.

Communication Discipline

Three way communication protocol, instruction / repeat back / confirmation, phonetic alphabet for critical readings, integrate with shift culture.

Operating Envelope Discipline

IOW response per API RP 584, operator authority to act within envelope, engineering escalation for excursion.

Conduct of Operations (RBPS Element 15) Scope
Study scope

What the study covers in full

A formal shift handover with a documented checklist
Operator response to alarms by priority to EEMUA 191 and ISA 18.2
An abnormal situation management programme following the ASM Consortium
Discipline in field operator walk downs
Three way communication discipline following the Naval Reactors model
Adherence to the operating envelope and response to integrity operating window excursions
Why it matters

Outcomes of Conduct of Operations (RBPS Element 15)

Daily Operating Reliability
  • Catches the pattern of shift handover failure
  • Operator alarm response that matches priority
  • Abnormal situations managed before they escalate
  • Communication discipline that prevents misinterpretation
RBPS, ASM and EEMUA Defence
  • CCPS RBPS Element 15 evidence
  • Alignment with the ASM Consortium framework
  • Alarm response to EEMUA 191 and ISA 18.2
  • The Factories Act 41B operational requirements met
Operational Discipline Improvement
  • A lower nuisance alarm rate
  • Better unit performance through walk down discipline
  • Sharper coordination within the shift team
  • Faster recovery from abnormal situations
Conduct of Operations Programme ROI
  • Lower incident cost through operating discipline
  • Production protected through faster recovery from abnormal situations
  • A strong position with insurers through the quality of the discipline
  • Reduced operator error
Standards & references

Codes & standards we work to

CCPS Guidelines for Risk Based Process Safety (2007)CCPS RBPS Element 15 (Conduct of Operations)EEMUA 191 (Alarm Systems)ANSI and ISA 18.2 (Management of Alarm Systems)ASM Consortium Effective Operator PracticesFactories Act 1948 41B (India)
When to engage

Triggers that signal the need

A shift handover failure or an abnormal situation findingAn alarm flood event or near missAn operator discipline finding after an incidentA review of the operator competency programmeEngagement with ASM Consortium membership
Industries served

Where Conduct of Operations (RBPS Element 15) applies

Oil & Gas, Upstream

Wellheads, separators, gas compression, FPSO topsides, produced water systems.

UpstreamOffshoreFPSO
Refineries & Petrochemicals

Distillation columns, reactors, heat exchangers, storage spheres, LPG handling.

RefiningPetrochemical
LNG & Gas Processing

Cryogenic exchangers, liquefaction trains, BOG compressors, storage and sendout.

LNGCryogenic
Specialty Chemicals

Reactive systems, batch reactors, solvent handling, runaway reaction scenarios.

ReactiveBatch
Power Generation

Boilers, HRSGs, steam headers, hydrogen systems, ammonia SCR units.

PowerHydrogen
Pharma & Food

Sterile vessels, CIP/SIP, pressure fermenters, solvent recovery, spray dryers.

PharmaFood & Bev
What we deliver

Tangible deliverables

  • An operating discipline audit and gap report
  • A standardised shift handover checklist
  • An alarm response procedure by priority
  • An abnormal situation management programme charter
  • Three way communication training and protocol
  • An integrity operating window response procedure and an operator authority matrix
Get Started

Ready to start your project?

Speak with our team to scope an engagement tailored to your facility, regulatory context, and lifecycle stage.