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Strategic Transformation

Business Process Re engineering

We redesign your end to end processes from a clean sheet so customer outcomes and efficiency both improve

Programme overview

Business Process
Re engineering

When processes have quietly accumulated inefficiency over years, incremental fixes are no longer enough. Our team redesigns your cross functional processes from a clean sheet, covering order to cash, procure to pay, hire to retire and plan to deliver. We use process mining, value stream analysis and digitally enabled redesign so that the new way of working delivers a genuine step change in customer outcomes, cycle time, cost and quality rather than the small gains that conventional tinkering produces.

Business Process Re engineering Overview
How we deliver it

Our implementation model

A practical, phased delivery approach that runs from gap assessment through operational embedding and is built around your regulatory context.

Process Scoping

Identify candidate processes, end to end, customer facing, cross functional, select based on strategic importance and improvement potential.

As Is Mapping

Detailed process map, hand off analysis, waste identification, pain point cataloguing through process mining and observation.

To Be Design

Clean sheet redesign focusing on customer outcome, eliminating non value added activities, leveraging digital enablers.

Capability & System Enablement

Identify enabling capability, automation, ERP / workflow change, role redesign, KPI redefinition.

Pilot & Rollout

Pilot the redesigned process, measure outcomes against baseline, refine, roll out at scale with change management.

Sustainment

Process governance, ongoing measurement, continuous improvement loop, ownership and accountability cascade.

What the programme covers

Business Process in full scope

We scope the process and define the customer outcome it must deliver
We map the current state and analyse where it fails
We redesign the future state from a clean sheet
We integrate digital enablement and automation
We pilot the new process and then scale it
We put sustainment governance and continuous improvement in place
Business Process Re engineering Coverage
Business value

Value of Business Process Re engineering

Process Quality
  • Cross functional teams align around a shared customer outcome
  • Clear process design removes the hand off failures that cause errors
  • Digital enablement takes manual mistakes out of the flow
  • Built in discipline keeps the process from drifting back to old habits
Process Governance
  • End to end process documented so reviewers can trace every step with confidence
  • Control points designed directly into the process
  • Regulatory requirements embedded in the design rather than bolted on
  • Sarbanes Oxley compliance built into your financial processes
Process Performance
  • Cycle time typically falls by 30 to 70 percent
  • Throughput rises as bottlenecks are removed
  • Customers experience faster and more reliable service
  • Employees work with far greater clarity about their role
Process Cost Efficiency
  • Automation lowers your operating cost
  • Rework and exception handling cost fall sharply
  • Faster cycle time releases working capital
  • Manual errors that used to cost money are designed out
Standards & references

Codes & standards we work to

Hammer and Champy Reengineering FrameworkProcess Mining Celonis and UiPath MethodologyBPMN 2.0 Process NotationLean Value Stream MappingSix Sigma DMAICRPA and Hyperautomation Frameworks
When to engage

Triggers that signal the need

A pattern of customer complaints that points to a broken processCost pressure that demands a step change in efficiencyA digital transformation programmeA merger or acquisition that forces process harmonisationA regulatory requirement that forces the process to change
Industries served

Where Business Process Re engineering applies

Oil & Gas, Upstream

Wellheads, separators, gas compression, FPSO topsides, produced water systems.

UpstreamOffshoreFPSO
Refineries & Petrochemicals

Distillation columns, reactors, heat exchangers, storage spheres, LPG handling.

RefiningPetrochemical
LNG & Gas Processing

Cryogenic exchangers, liquefaction trains, BOG compressors, storage and sendout.

LNGCryogenic
Specialty Chemicals

Reactive systems, batch reactors, solvent handling, runaway reaction scenarios.

ReactiveBatch
Power Generation

Boilers, HRSGs, steam headers, hydrogen systems, ammonia SCR units.

PowerHydrogen
Pharma & Food

Sterile vessels, CIP/SIP, pressure fermenters, solvent recovery, spray dryers.

PharmaFood & Bev
What we deliver

Tangible deliverables

  • Process scoping document
  • Current state process map with pain points marked
  • Redesigned future state process
  • Digital enablement specification
  • Pilot execution plan and results
  • Sustainment governance framework
Get Started

Ready to start your project?

Speak with our team to scope an engagement tailored to your facility, regulatory context, and lifecycle stage.