Peer-led observation and feedback to drive safe behaviour at scale
Behaviour-Based Safety programmes engage front-line workers in observing, coaching, and reinforcing safe behaviours. Properly designed, BBS shifts safety culture from compliance to ownership — measurably reducing at-risk behaviours linked to incidents.
A practical, phased delivery approach — from gap assessment through operational embedding — built around your regulatory context.
Define BBS programme scope per HSE HSG 48 / OSHA VPP / DuPont STOP framework; conduct safety culture maturity assessment (Hudson 5-level: Pathological → Reactive → Calculative → Proactive → Generative).
Identify critical at-risk behaviours from incident / near-miss data, observation data, and operator engagement workshops; build critical behaviour inventory (typically 15-30 behaviours per work area); align with task hazard analysis.
Design observation card with critical behaviours, safe / at-risk options, and coaching prompt; train observers (peer + supervisor) on observation technique — positive reinforcement, non-judgmental coaching, focus on system not blame.
Implement observation database (Predictive Solutions, Intelex, custom) with monthly Pareto analysis of at-risk behaviour drivers; identify system-level corrective actions (equipment, training, procedure, supervision); align with MOC.
Engage leadership in observation programme — monthly leadership rounds with operator engagement, feedback to operators within 24 hours of observation, monthly programme reporting; align with corporate HSE governance.
Establish cultural KPIs — observation rate (per employee per month), positive-to-corrective ratio, top behaviour trends, near-miss reporting rate; benchmark against industry peers; align with CCPS RBPS Process Safety Culture element.
Speak with our team to scope an engagement tailored to your facility, regulatory context, and lifecycle stage.