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Quality and Continuous Improvement

We build quality that is measured rather than asserted, covering quality management systems to ISO 9001, six sigma deployment, statistical process control, root cause analysis and CAPA, and the performance frameworks and dashboards that tell you whether any of it is working.

Engagement model

How we deliver

A phased, evidence led delivery model that runs from discovery through close out and is built around your facility, regulatory context, and lifecycle stage.

Maturity Diagnostic
We baseline your current business and operational maturity against the Shingo Model, the Balanced Scorecard and industry benchmarks, then surface the strategic gaps and improvement opportunities that matter most.
Strategy and Portfolio Design
We build the strategic roadmap, the transformation portfolio, the DMAIC project pipeline and a digital and energy opportunity inventory ranked by NPV and strategic priority.
Capability Build
We provide leadership coaching, Lean Six Sigma belt training, kaizen events and KPI cascade design with ISO 50001 and IEC 62443 awareness, all aligned with your corporate learning and development.
Execution and Tracking
We run the programme with PMO governance, ROI tracking and balanced scorecard reporting that integrates with your management review and corporate planning.
Embedment and Sustainment
We redesign the operating model, establish a daily management cadence and integrate MOC with the excellence programmes, supported by annual continuous improvement governance.

Standards we work to

Kaplan and Norton Balanced ScorecardOKR Doerr FrameworkStephen Few Dashboard Design PrinciplesISO 30414 Human Capital MetricsAPI RP 754 Process Safety IndicatorsSMART Goals FrameworkISO 18404 Six Sigma Quantitative MethodsASQ Six Sigma Body of KnowledgeLean Six Sigma Black Belt CurriculumShainin Methods (DOE)Minitab Statistical SoftwareDMAIC MethodologyISO 9001 2015 Quality Management SystemsISO 9000 2015 Fundamentals

Industries we serve

  • Refineries, Chemicals and Petrochemicals
  • Pharmaceuticals and API
  • Power, Cement and Steel
  • Manufacturing and Heavy Industry
  • Logistics, Ports and Terminals
  • FMCG, Food and Consumer Goods
Get in touch

Talk to us about quality and continuous improvement.

We will come back with the scope, the standards it would be run to and what it would take. Tell us which part of quality and continuous improvement you need and the site it applies to.