Skip to content
HomeServicesEmergency Response & Crisis Management

Emergency Response & Crisis Management

We help your facility prepare for the worst day with response systems that actually hold under pressure, building your emergency response plans, incident command structure, command centre and drill programme together with business continuity planning so that your people know exactly what to do when it matters most.

Strategic context

Why emergency response & crisis management matters

Emergency Response and Crisis Management is the resilience layer that determines whether a major accident becomes a learning event or a multi fatality, multi billion dollar loss. Our team builds the full system with you, covering emergency response plans grounded in your QRA scenario set, crisis management frameworks aligned to ISO 22320 and FEMA NIMS, business continuity to ISO 22301, ICS implementation, command centre design, mock exercises and the mutual aid integration that determines your actual response time. The work is built around the hard won lessons of Bhopal, Buncefield, Texas City, Tianjin and West Fertilizer rather than generic templates.

Emergency Response & Crisis Management
Engagement model

How we deliver

A phased, evidence led delivery model that runs from discovery through close out and is built around your facility, regulatory context, and lifecycle stage.

Scenario Set and Risk Profile
We extract the credible worst case from your QRA, FERA and Bow Tie outputs and align it with MSIHC Rules 13 and 14, COMAH Regulations 12 and 13, EPA RMP and NDMA threshold criteria.
Plan Authoring for ERP, BCP and ICS
We author the on site and off site ERP per MSIHC, the business continuity plan to ISO 22301, the ICS and NIMS organisation design and the command centre siting and survivability per API 752.
Capability Build and Mutual Aid
We train your hazmat team per NFPA 470 and OSHA HAZWOPER, specify the equipment cache and put mutual aid agreements in place with a verified time to arrival.
Drill Validation
We run tabletop, functional and full scale exercises with an independent observer team and a structured after action review.
Lessons Learned and Revalidation
We close out the drill findings, update the ERP and business continuity plan, run statutory revalidation through annual MSIHC and triennial ISO 22301 cycles and support your corporate ESG resilience reporting.
Outcomes & value

What this service delivers

  • An ERP that withstands MSIHC and COMAH inspection and post incident audit
  • A crisis framework with pre authorised decision thresholds
  • A business continuity plan with tested RTO and RPO that satisfies ISO 22301 certification
  • A drill validated response time that fits inside the hazard footprint windows
  • Mutual aid arrangements with a verified time to arrival
Why Arborion

Our differentiators

  • Scenario engineering built on the lessons of Bhopal and Buncefield rather than template plans
  • ICS and NIMS certified instructors with real public agency interface experience
  • Multi jurisdiction grounding across MSIHC, EPA RMP, COMAH and NDMA
  • Drill design that surfaces the response gaps before a real event does

Standards we work to

OSHA 29 CFR 1910.38 and 1910.120(q) HAZWOPEREPA 40 CFR 68 Subpart F RMP emergency responseNFPA 1600 Standard on Continuity, Emergency and Crisis Management 2024NFPA 1561 Emergency Services Incident ManagementISO 22320 2018FEMA NIMS and ICSCOMAH Regulations 2015 Reg.12 on site and Reg.13 off siteAPI RP 754 PSE indicators with emergency response signalCCPS Guidelines for Crisis ManagementDisaster Management Act 2005 IndiaNDMA Guidelines IndiaMSIHC Rules 13 and 14 On Site and Off Site Emergency Plan IndiaNDMA Off Site Emergency Plan GuidelinesNFPA 30 Flammable and Combustible Liquids

Industries we serve

  • Oil and Gas across Upstream, Offshore and Refining
  • Chemicals and Petrochemicals
  • LNG, Cryogenic and Hydrogen
  • Power, Nuclear and Defence
  • Logistics, Ports and Hazmat Transport
  • Public Sector and District Authorities

Frequently asked questions

What does emergency response and crisis management cover?

It is the resilience layer that determines whether a major accident becomes a learning event or a catastrophic loss. We build the full system with you covering emergency response plans grounded in your QRA scenario set, a crisis management framework, business continuity planning, incident command structure, command centre design, drills and mock exercises and the mutual aid integration that determines your actual response time. The work is built around the hard won lessons of real major accidents rather than generic templates.

Which standards guide the planning?

We align crisis management to ISO 22320 and the FEMA NIMS and ICS organisational framework, business continuity to ISO 22301, and continuity and emergency management to NFPA 1600. On site and off site emergency plans follow MSIHC Rules 13 and 14 in India and hazmat response follows OSHA HAZWOPER under 29 CFR 1910.120(q). For India we also work to the Disaster Management Act 2005 and the NDMA Guidelines.

How do you know a plan will actually work?

A plan is only as good as its last drill, so we validate it through tabletop, functional and full scale exercises with an independent observer team and a structured after action review. The drills surface the response gaps before a real event does, confirm that your response time fits inside the hazard footprint windows and verify that mutual aid arrangements have a credible time to arrival.

What deliverables do you provide?

You receive an emergency response plan that withstands MSIHC and COMAH inspection, a crisis framework with pre authorised decision thresholds, a business continuity plan with tested recovery time and recovery point objectives to ISO 22301, a command centre design with survivability and communications redundancy, and a drill validated response capability with a live action register and revalidation cycle.

Which organisations do you support?

We support oil and gas across upstream, offshore and refining, chemicals and petrochemicals, LNG, cryogenic and hydrogen facilities, power, nuclear and defence, logistics, ports and hazmat transport, and public sector and district authorities. Our instructors hold ICS and NIMS certification and bring real public agency interface experience.

Get in touch

Talk to us about emergency response & crisis management.

Connect with our team for a consultation scoped to your facility, regulatory context, and lifecycle stage.